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FEATURES INCLUDED

Live Virtual Receptionist

US based professional live call answering services for your business. We will use your company greeting as requested. 

Receive All Inbound Calls

We specializes in efficiently managing all inbound calls to ensure a seamless communication experience for our clients.

Call Overflow

Nexavoice Services effectively manages the overflow of phone calls, ensuring that every inquiry is addressed promptly and professionally to maintain a positive customer experience.

No Monthly Contracts

Our business operates without the constraints of monthly contracts, providing flexibility for our clients.

Deliver Outbound Calls

Our business is dedicated to managing all outbound calls, ensuring a proactive approach to customer engagement. From appointment scheduling to personalized follow-ups, we handle the entire outbound communication process to enhance your business relationships.

Call Forwarding & Screening

We specialize in efficient call screenings, ensuring that incoming calls are routed appropriately based on your preferences. Our call forwarding services seamlessly direct calls to the designated recipients, optimizing communication flow for your business.

Appointment Scheduling

We excel in handling all outbound calls, specifically focusing on appointments and scheduling to streamline and organize your business operations effectively.

Business Call Summary 

We provide our clients with a comprehensive call report summary for all interactions, offering valuable insights into communication trends, customer feedback, and key information to enhance their understanding and decision-making.

Team of Receptionists

Our dedicated receptionist team is committed to providing professional and personalized service, ensuring that every business call is answered with a friendly and efficient approach. With a focus on excellent communication skills and attention to detail, our team strives to create a positive and welcoming experience for all callers.

Toll-free or local number included

Clients have the option to choose between a toll-free number or a local number for their business, providing flexibility and catering to their specific communication needs.

Scripted Call Answering

We offer scripted call answering services for our clients, ensuring a consistent and professional communication approach that aligns with their specific requirements and brand messaging.

24/7 Support

All Voicemails Delivered by Email

All voicemails are seamlessly delivered to your inbox via email for convenient and efficient management.

Call Volume Chart

We offer round-the-clock online support to ensure assistance is available whenever you need it.

-Small Call Volume: 20-180 calls p/m

-Medium Call Volume: 180-280 calls p/m

-Mid-Heavy Call Volume: 280-360 calls p/m

-Heavy Call Volume: 420-600 calls p/m

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3 Ways Nexavoice Services builds your business

-We will maximize your business opportunities & revenue

-Generates an enhancement in your customer service.

-Minimize company overhead & operations

FAQ

White Waves

1

How does the process work?

After choosing a plan for your company, we will arrange our start date. Subsequently, all customer communication will be conducted via phone and transcribed to you through email. This process will be tailored to your liking and approved accordingly.

2

Will a live person respond to my business phone calls?

Certainly! Our committed Virtual Receptionist will personally respond to every call. Each call comes with a transcript and a voice recording for your review. 

3

This is a month-to-month agreement that can be canceled at any time?

Yes, this is a month-to-month agreement that can be canceled at any time.

White Waves

4

My business relies on handling both incoming and outgoing calls. Can you offer this service?

Our virtual receptionist is equipped to manage all incoming and outgoing calls, appointments, and bookings. We can adapt to your business preferences and work accordingly.

5

I already have a receptionist. How can this service benefit my situation?

Regardless of the quality of your current receptionist, they may become overwhelmed with an overflow of calls. Hiring a virtual receptionist enables your business to expand while your in-house receptionist manages day-to-day operations.

6

My business already has a phone number. Can you utilize this existing number, or do I need to acquire a new one?

We can utilize your existing phone number or furnish an 800 number for both your incoming and outgoing calls.

Call 

248.702.4153

Email 

Info@NexavoiceCall.com

Address

28475 GREENFIELD ROAD STE 113 PMB 

SOUTHFIELD, MI 48076

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